Senior Living Guide8/9

Contracts and fees to read closely

Some providers require a long-term contract with an early cancellation fee, while others bill month-to-month with no commitment. Ask directly whether there's a contract, what happens if the equipment needs replacing, and whether there's a separate activation or shipping fee.

Also ask what happens if landline or cellular coverage drops in the home, since that affects whether an at-home base station will work reliably. Coverage and equipment reliability varies by provider and by location, so this is worth testing early, not assuming.

Slide 8 of 9