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Questions to ask before you choose a plan

Before signing up, ask: Is there a long-term contract or early cancellation fee? What's included in the base monthly price versus billed as an add-on? What's the range of the at-home base station, and does it cover the whole house? How long does the battery last, and what happens during a power or internet outage? Is fall detection extra, and how accurate is it in practice?

This is general information, not medical advice — a medical alert system is a tool for getting help faster, not a substitute for medical care, and it should never replace calling 911 directly in a clear emergency. Confirm current pricing, coverage, and contract terms with the specific provider before you commit.

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